What qualifications you should bring to the job
Join our Basel-based team as a Customer Experience Specialist and elevate every interaction with our clients in-store and post-purchase.
What You’ll Do
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Offer tailored service to enhance the customer journey
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Handle product returns, exchanges, and complaints
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Collect customer feedback for improvement
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Work closely with store leadership to refine service
What You Bring
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Strong background in customer-facing roles
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Excellent communication and empathy
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Problem-solving mindset
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Fluent in German and conversational English
What We Offer
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A people-first culture
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Recognition programs for service excellence
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Ongoing coaching and development